Value-Added Services

Sherloq Solutions continues to make significant investments in value-added services to meet client demands. These beneficial tools offer increased effciencies that enable us to make exceptional customer service a core competency.

Some key value-added services include:

Corporate Services

• Established 1916 | Collections since 1958
• Ontario FACS Receivables Management Software System
• Client Retention – average 10+ years
• Business Intelligence/Reporting Flexibility
• Compliance Department
• Long-term tenured staff 15+ years
• Community Reinvestment Foundation $4 million+
• Financial Strength – 97 years in business
• Professional Practice Management System Certification (PPMS)
• Client Satisfaction Liaison
   

Customer Services

• Tracking, trending and reporting
• Designated liaison for customer and consumer issues
• Dispute resolution and reports
• Immediate phone availability
• Customized processes and solutions
• Document imaging technologies
• Routine reviews of performance and processes